Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If the item is damaged due to shipping, save the packaging and any paperwork, take photographs, and file a claim with the carrier. See our Shipping Policy for more information.

Requesting a Return

If you change your mind about an item or it is not what you expected, we have a 14-day return policy, which means you have 14 days after the carrier indicates the item was delivered to request a return.  

To be eligible for a return, your item must arrive at our place of business in the same condition in which it was shipped, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. You can access your orders from your customer account.

Customers are responsible for return shipping.

To start a return, you can contact us at buybettervintage@gmail.com. Please note that returns will need to be sent to the following address: 

Buy Better Vintage

3231 Rice Court

Lansing, MI 489111

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at buybettervintage@gmail.com.