Shipping policy

Shipping is free on orders totaling $75 or more, if the combined shipping fee is under $18. Buy Better Vintage uses calculated shipping fees based on the standard box size. 

Buy Better Vintage strives to ship items securely so they arrive to you in the condition in which they were listed. We use recycled materials as much as possible, so you may receive boxes that have been previously used, and packing material may include newsprint as well as modern packing materials received from other companies. When purchased, Buy Better Vintage attempts to source eco-friendly packing supplies, like biodegradable peanuts. 

Shipping is purchased on behalf of the customer, either through fees paid by the customer or as a service for orders over $75 and with shipping fees under $18. 

Once an item has been taken to a shipping service, delivery is out of our hands. We strive for quick service, but are not responsible for delays in service that are the responsibility of the shipping partner. Customers experiencing a delay in shipping should use the tracking information provided by Buy Better Vintage and interact with the shipping company directly.

If an item is damaged on receipt, keep all of the packing materials and take careful photos. Customers will need to take the item and it's packing materials to the shipping provider to file a claim. Damage caused during shipping is between the customer and the shipping company.